Privacy Policy

NOOR AL-YOSR respects the privacy of store visitors and customers. This policy explains in general terms how data necessary to operate the store, process orders and provide customer support is handled.

Information We May Need

Information provided by customers or generated through their use of the store may include their name, contact number, email address, delivery address, order details and payment or shipping status, as well as basic technical information relating to website use.

How We Use Information

We use data as necessary to manage orders, arrange shipping and delivery, communicate about an order or enquiry, provide support, protect the store against unlawful use, improve the user experience and meet relevant legal obligations.

Sharing Information

Necessary information may be shared with the Salla platform, payment and shipping providers, technical service providers or competent authorities, to the extent required to deliver the service, fulfil an order or comply with a legal requirement.

Payment Information

Sensitive payment information is processed through the mechanisms of the Salla platform and its authorised payment service providers. Do not send card details or sensitive payment information through public communication channels.

Cookies and Technical Data

The store and platform may use cookies or technical identifiers necessary for operation, security, performance measurement and improved browsing experiences, in accordance with platform and browser settings.

Retention and Protection

Data is retained for as long as necessary to provide the service and meet related legal and operational obligations, relying on the security controls made available by the platform and service providers.

Privacy Requests

To request correction of your information or ask about how it is used, contact [email protected]. We may request information to verify the requester's identity before taking the necessary action.

Policy Updates

This policy may be updated if operating practices or legal requirements change. The version published in the store at the time of viewing applies.